On-Site Customer Service Pro: Growth & Training

Uline; Gainesville (GA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid holidays

Paid time off

Tuition assistance program

Job summary

Uline in Braselton, GA is seeking a Customer Service Representative to build relationships, provide solutions and deliver legendary service in an on-site environment. You will handle orders, answer questions, and become a product expert with best-in-class training within a family-owned company that values growth and longevity.

On-site, full-time shifts offer opportunities to advance and benefit from comprehensive health coverage, a 401(k) plan with company match, and ongoing professional

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but training will be provided.

Responsibilities

• Process customer orders and inquiries via phone, email and chat.
• Make product recommendations and provide pricing and shipping information.
• Build business relationships with customers and understand their needs.
• Help customers navigate Uline's website and online ordering.
• Provide solutions to customer issues to deliver legendary service.

Skills

Problem solving

Listening

Communication skills

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline in Braselton, GA is seeking a Customer Service Representative to build relationships, provide solutions and deliver legendary service in an on-site environment. You will handle orders, answer questions, and become a product expert with best-in-class training within a family-owned company that values growth and longevity.

On-site, full-time shifts offer opportunities to advance and benefit from comprehensive health coverage, a 401(k) plan with company match, and ongoing professional