On-Site Customer Marketing Coordinator

Lightcast; Moscow (ID); On-site; USD 42,000 - 65,000; Full time

Job summary

Lightcast in Moscow, Idaho is seeking a Customer Marketing Coordinator to plan and deliver customer marketing programs across Education, Public Sector, and Enterprise markets. The role emphasizes clear communication, coordination, and creating meaningful customer experiences from planning through execution.

The ideal candidate will manage multiple campaigns and events, develop customer-facing content, and collaborate with Client Success and internal teams to highlight value and insights for

Qualifications

• Experience in marketing, communications, events, or customer engagement.
• Strong written and verbal communication with attention to detail.
• Experience creating or coordinating customer-facing content.

Responsibilities

• Coordinate customer marketing programs across Education, Public Sector, and Enterprise markets.
• Support planning and delivery of customer events, webinars, communications, and other engagement initiatives.
• Partner with Client Success and internal teams to identify customer stories, insights, priorities, and content opportunities.
• Create and coordinate customer-facing content, including emails, blogs, newsletters, case studies, webinars, and related materials.
• Manage the customer webinar program, including identifying opportunities, maintaining the webinar calendar, coordinating speakers, and managing timelines.
• Coordinate webinar and campaign promotion, including invitations, email campaigns, reminders, and follow-up communications.
• Maintain project plans, schedules, communications, and records across multiple customer marketing initiatives.
• Develop and maintain customer marketing processes, templates, and best-practice guidance to support consistent and repeatable execution.
• Ensure customer marketing activities are well planned, consistent, and aligned with broader marketing priorities.
• Track customer engagement and campaign performance and use results and insights to help improve future activities.

Skills

Communication

Project coordination

Event planning

Content creation

Team collaboration

Job description

Lightcast in Moscow, Idaho is seeking a Customer Marketing Coordinator to plan and deliver customer marketing programs across Education, Public Sector, and Enterprise markets. The role emphasizes clear communication, coordination, and creating meaningful customer experiences from planning through execution.

The ideal candidate will manage multiple campaigns and events, develop customer-facing content, and collaborate with Client Success and internal teams to highlight value and insights for