On-Site Customer Experience & Delivery Coordinator

Mansfield Energy Corp; Redlands (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Annual bonus $1,500

Vacation 2+ weeks annually

Sick leave 5 days annually

Full benefits

Job summary

The Mansfield Energy Corp Customer Service Coordinator (CSC) is part of a dedicated team focused on best-in-class service. You will engage with customers for fuel delivery requests, enter orders in the ERP, and solve problems on behalf of the customer.

This on-site role offers a 40-hour week (hybrid after training), a bonus potential of $1,500 annually, and benefits. California pay range is $21–$23 per hour, commensurate with experience, with on-call requirements as needed.

Qualifications

• High School Diploma required.
• Customer Service experience required
• Team environment experience
• Moderate to advanced knowledge of Microsoft Outlook
• Basic Excel and Outlook proficiency required

Responsibilities

• Assist customers with initial fuel delivery requests and enter orders into ERP.
• Coordinate with departments to resolve issues and keep customers informed.
• Provide backup support across customer team to ensure continuity.
• Greet customers, troubleshoot complaints, and verify resolution.
• Ensure loads are entered and order status communicated to customers.

Skills

Customer service

Microsoft Outlook

Excel

Education

High School Diploma

Tools

ERP system

Job description

The Mansfield Energy Corp Customer Service Coordinator (CSC) is part of a dedicated team focused on best-in-class service. You will engage with customers for fuel delivery requests, enter orders in the ERP, and solve problems on behalf of the customer.

This on-site role offers a 40-hour week (hybrid after training), a bonus potential of $1,500 annually, and benefits. California pay range is $21–$23 per hour, commensurate with experience, with on-call requirements as needed.