On-Site Customer Care Specialist — Las Vegas

Teleperformance; Las Vegas (NV); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Paid time off

Job summary

Teleperformance in Las Vegas, NV is seeking a Customer Support Specialist to handle high-velocity, inbound/outbound inquiries and deliver superior service. You will resolve inquiries using web-based tools, communicate clearly, and maintain professionalism in a fast-paced environment.

This on-site role emphasizes reliability, problem solving, and customer experience. Join a global leader in digital business services that values practical impact, teamwork, and continuous growth.

Qualifications

• Two year or more of directly related experience in an inbound contact center or face to face customer service or similar customer service role.
• Effective, demonstrable computer skills (beyond basic keyboarding) and understanding of telephone etiquette.
• Proficiency in basic Windows and MS Office packages is very important.

Responsibilities

• Answering inbound telephone calls, chat, email & reviews in a skills-based environment.
• Responding to inbound customer and partner digital inquiries, using methods and verbiage defined by management
• Presenting, a positive view of the company and its properties when interacting with customers and fellow employees at all times.
• Escalating difficult and complex situations to Team Leaders as they arise.

Skills

Inbound contact center experience

Computer skills

Windows/MS Office

Verbal communication

Flexible schedules

Job description

Teleperformance in Las Vegas, NV is seeking a Customer Support Specialist to handle high-velocity, inbound/outbound inquiries and deliver superior service. You will resolve inquiries using web-based tools, communicate clearly, and maintain professionalism in a fast-paced environment.

This on-site role emphasizes reliability, problem solving, and customer experience. Join a global leader in digital business services that values practical impact, teamwork, and continuous growth.