On-Site CSR — Temp to Perm with Growth Path

ExecuSource; Piedmont (SC); On-site; USD 23,000 - 25,000; Full time

Job summary

ExecuSource is hiring a Customer Service Representative in Greenville/Piedmont, SC for an on-site role. The position pays $17-18 per hour and starts immediately. It is initially temporary with potential for permanent hire based on performance and attendance.

Responsibilities include handling phone, email, and online chat inquiries, assisting with orders, troubleshooting, and maintaining customer records. Shifts run Monday through Friday between 8:00 AM and 7:00 PM, depending on business needs.

Qualifications

• Experience in a high-volume call center or customer support environment.
• Strong communication and problem-solving skills.
• Ability to pass a background check and drug screening.
• Reliable transportation and a valid driver’s license.

Responsibilities

• Provide outstanding customer support via phone, email, and online chat.
• Assist customers with questions, concerns, and order-related inquiries.
• Troubleshoot issues and provide timely, professional solutions.
• Escalate complex situations to the appropriate department when needed.
• Maintain accurate customer records and documentation.
• Work an 8-hour shift Monday through Friday, scheduled between 8:00 AM and 7:00 PM based on business needs.

Skills

Customer service

Communication skills

Microsoft Office

Team-oriented

Job description

ExecuSource is hiring a Customer Service Representative in Greenville/Piedmont, SC for an on-site role. The position pays $17-18 per hour and starts immediately. It is initially temporary with potential for permanent hire based on performance and attendance.

Responsibilities include handling phone, email, and online chat inquiries, assisting with orders, troubleshooting, and maintaining customer records. Shifts run Monday through Friday between 8:00 AM and 7:00 PM, depending on business needs.