On-Site Crisis Counselor: Immediate Mental Health Support

North Central Behavioral Health; Sterling (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

North Central Behavioral Health in Sterling, IL is seeking a Crisis Counselor to provide immediate crisis support and intervention on-site. You will assess risk, plan safety, and coordinate follow-up services with treatment teams and community partners.

Responsibilities include documenting services, attending team meetings, and offering psychoeducation to clients and families to promote recovery-oriented care. A flexible schedule for crisis coverage is preferred.

Qualifications

• Bachelor’s or master’s degree in psychology, social work, counseling, or a related human services field.
• Experience in crisis work or community mental health is preferred.
• Knowledge of crisis intervention and behavioral health disorders.
• Familiarity with documentation and electronic health records.
• Valid driver’s license may be required for community-based work.
• Flexibility to work crisis coverage hours.

Responsibilities

• Conduct risk assessments and safety planning.
• De-escalate crises in person and by phone.
• Coordinate follow-up services to ensure continuity of care.
• Document services and participate in team meetings.
• Provide psychoeducation to clients and families.
• Support referrals to ongoing treatment and community supports.

Skills

Crisis intervention

Behavioral health

Case management

Resource referral

Advocacy

Communication skills

Active listening

Empathy

Professionalism

Licensure eligibility

Education

Bachelor’s or Master’s in psychology / social work / counseling

Tools

Electronic Health Records

Job description

North Central Behavioral Health in Sterling, IL is seeking a Crisis Counselor to provide immediate crisis support and intervention on-site. You will assess risk, plan safety, and coordinate follow-up services with treatment teams and community partners.

Responsibilities include documenting services, attending team meetings, and offering psychoeducation to clients and families to promote recovery-oriented care. A flexible schedule for crisis coverage is preferred.