On-Site Copier & Printer Technician - Networking Ready

Creative Office Solutions; Marietta (GA); On-site; USD 42,000 - 65,000; Full time

Job summary

Creative Office Solutions in Marietta, GA is seeking an experienced field service technician for imaging products including copiers, MFPs, and printers. You will install, maintain, and repair equipment on-site, using documentation to troubleshoot system failures and keeping customers informed with clear communication.

The role requires familiarity with hardware, software, and networking, plus strong customer-service skills. A can-do attitude and teamwork are valued as part of our culture.

Qualifications

• Experience with imaging products installation and repair.
• Familiar with networking and computer basics.
• Strong communication and customer relations.

Responsibilities

• On-site installation, maintenance, and repair of imaging products and systems.
• Troubleshoot using online resources and documentation to resolve failures.
• Escalate unresolved issues to Service Manager.
• Submit paperwork and reports in a timely manner.
• Manage parts inventory and territory.
• Establish professional communication with customers.

Skills

Copier hardware

IT networking

Customer service

Troubleshooting

Education

Technical school diploma

Job description

Creative Office Solutions in Marietta, GA is seeking an experienced field service technician for imaging products including copiers, MFPs, and printers. You will install, maintain, and repair equipment on-site, using documentation to troubleshoot system failures and keeping customers informed with clear communication.

The role requires familiarity with hardware, software, and networking, plus strong customer-service skills. A can-do attitude and teamwork are valued as part of our culture.