On-Site Construction Admin — Client Services

Aerotek; San Antonio (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

Aerotek is hiring an On‑Site Construction Admin to provide administrative and customer support to the client and onsite management team in San Antonio, TX. The role ensures contract employees, the client, and internal teams receive superior administrative, accounting, HR, and customer service support.

Key duties include coordinating pre-employment screening, drug testing, attendance tracking, PPE distribution, certifications, onboarding, and offboarding of contractors.

Qualifications

• High School Diploma required.
• 1+ years of experience in a customer service role.
• Previous experience supporting the Construction Industry is a plus.
• Previous experience performing office admin related tasks is required.

Responsibilities

• Provide excellent customer service to contractors, clients, and internal team.
• Follow Injury Reporting Protocol and maintain contact with the appropriate internal contact and the local medical facility that provides post‑accident care.
• Assist in facilitating and maintaining the process for pre‑employment screening to include drug screening.
• Assist in the facilitation of Random Drug Testing.
• Manage client specific reports on an as-needed basis or as outlined by the SOW or Project Scope.
• Manage attendance tracking and preparing reports for client.
• Manage daily attendance tracking and report to client on missing contractors.
• Manage/review call out line messages and follow up with contractors via phone call.
• Manage assignment and distribution of PPE.
• Manage time off request documents and coordinate approval with CEM and Delivery Manager.
• Manages current contractor roster.
• Maintain a professional work environment in alignment with current client and Aerotek culture.
• Req entry and delegation of req in Connected.
• Pre‑screening questions review and confirmation.
• Badging requests.
• Offboarding of contractors.
• Support client as needed with the site orientation process.
• Coordinate with site H&S to make sure that all required certifications and contractor documentation is received.

Skills

Customer service

Education

High School Diploma

Job description

Aerotek is hiring an On‑Site Construction Admin to provide administrative and customer support to the client and onsite management team in San Antonio, TX. The role ensures contract employees, the client, and internal teams receive superior administrative, accounting, HR, and customer service support.

Key duties include coordinating pre-employment screening, drug testing, attendance tracking, PPE distribution, certifications, onboarding, and offboarding of contractors.