On-Site Connectivity Technician - Install & Troubleshoot

NextLink; Temple (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Health savings account

Life insurance

On-the-job training

Opportunities for advancement

Paid time off

Paid training

Parental leave

Referral program

Retirement plan

Vision insurance

Job summary

NextLink is seeking a Field Installation Technician to perform on-site installations and service calls for customers across our Texas footprint. The role involves installing internet equipment, configuring routers and user devices, and performing equipment upgrades to ensure reliable service.

You will work outdoors in varying conditions, follow safety protocols, and maintain a high level of customer service while supporting fast-paced daily operations.

Qualifications

• High school diploma or GED required.
• Must be able to pass a drug screening test and a criminal background check.

Responsibilities

• Perform site surveys for potential customers to evaluate serviceability.
• Diagnose customer problems at service calls and restore functional service to existing customers.
• Install new customers with Internet service, including mounting equipment at or above roof height, running Cat5-E or Fiber Optic cable from outside to the customer’s desired location.
• Configure routers and customer computers for access to Internet services.
• Perform equipment upgrades for existing customers.

Skills

Professional demeanor

Independent judgement

Accountability

Fast-paced environment

Lifelong learner

Drug screening

Background check

Tools for installation

Education

High school diploma or GED

Job description

NextLink is seeking a Field Installation Technician to perform on-site installations and service calls for customers across our Texas footprint. The role involves installing internet equipment, configuring routers and user devices, and performing equipment upgrades to ensure reliable service.

You will work outdoors in varying conditions, follow safety protocols, and maintain a high level of customer service while supporting fast-paced daily operations.