On-site Conference Services Lead

LifeWorks Restaurant Group; Beaverton (OR); On-site; USD 65,000 - 90,000; Full time

Job summary

LifeWorks Restaurant Group seeks a Conference Services Manager to lead planning and on-site execution for assigned conference centers and venues. You will coordinate with planners, vendors, and internal teams to ensure seamless event readiness and high hospitality standards.

In this role, you will manage room setups, timelines, and service requirements, while driving continuous improvement through data-driven insights and SOP development across multiple events.

Qualifications

• Minimum of 2 years supporting conference or events services.
• Certified Meeting Planner and or Certified Government Meeting Planner certification preferred.
• Experience with computer applications including but not limited to: Microsoft Office, Momentous, Delphi, Opera or other event management systems.
• The ability to manage in a diverse environment with focus on client and customer services is essential.

Responsibilities

• Act as the single point of accountability during assigned coverage hours, ensuring seamless communication between planners, internal teams, vendors, and partners.
• Validate and manage all event details in Momentus, confirming room setups, service requirements, timelines, and special requests align with client expectations.
• Review event schedules and Event Orders to proactively identify conflicts, safety concerns, and opportunities to improve room layouts, traffic flow, and attendee experience.
• Coordinate and support large-scale, multi-day, and high-profile events, including major load-ins, guest arrivals, peak activity periods, and venue transitions.
• Lead overall building and meeting room readiness, ensuring consistent quality, safety, cleanliness, and hospitality standards across all spaces.
• Meet regularly with the Director of Conference Services and key stakeholders to communicate updates, align priorities, and advance operational initiatives.

Education

Certified Meeting Planner

Certified Government Meeting Planner

Tools

Momentus

Delphi

Opera

Microsoft Office

Job description

LifeWorks Restaurant Group seeks a Conference Services Manager to lead planning and on-site execution for assigned conference centers and venues. You will coordinate with planners, vendors, and internal teams to ensure seamless event readiness and high hospitality standards.

In this role, you will manage room setups, timelines, and service requirements, while driving continuous improvement through data-driven insights and SOP development across multiple events.