On-Site Community Manager: Leasing & Team Leadership

Edward Rose & Sons; Brandon (FL); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

401(k) match

On-the-job training

Paid time off

Bonus opportunities

Great work environment

Advancement opportunities

Discounted apartment

Job summary

Edward Rose & Sons is seeking an Associate Community Manager to join our on-site team and help deliver a positive resident experience.

Responsibilities include leasing, traffic generation, move-ins/outs, supervising staff, training, and coordinating events, with emphasis on customer service and contract compliance. Bachelor’s degree preferred; strong MS Office and Yardi Voyager experience valued; weekend availability; reliable transportation.

Qualifications

• Bachelor’s degree is preferred.
• Previous experience in a supervisory role is preferred.
• Previous sales or customer service experience is required.
• Previous experience in multi-family property management is preferred.
• Previous leasing experience is preferred.
• Must be proficient with Microsoft Office programs.
• Experience using Yardi Voyager or related property management software is preferred.
• Maintain a professional appearance following team dress code policy.
• Must be flexible with work schedule. Weekend hours may be assigned.
• Have reliable transportation and valid driver’s license.

Responsibilities

• Responsible for all activities related to apartment rentals, including generating and handling traffic, leasing apartments, qualifying prospective residents, preparing lease documentation, and completing move-in and move-out procedures.
• Oversee assigned department(s) and work cohesively with supervisors to ensure each team’s success in their day-to-day operations.
• Promote high-quality customer service through team development initiatives.
• Consistently review and develop the team on technical and administrative processes.
• Interview and hire qualified candidates.
• Successfully acclimate new hires into their roles.
• Successfully evaluate and resolve resident concerns in a timely manner.
• Identify areas for improvement and suggest practical updates to enhance resident retention and revenue.
• Evaluate contractor projects upon completion to ensure high quality and contract compliance.
• Assist the Property Manager with accurate and timely report submission.
• Accurately prepare and submit communications to the collections department.
• Participate in organizing and facilitating community events and other special projects as assigned.
• Note repairs, replacements needed and appropriate charges for resident damages upon move out.

Skills

Customer service

Sales

Team leadership

Communication

Microsoft Office

Multi-family property management

Education

Bachelor’s degree preferred

Tools

Yardi Voyager

Microsoft Office

Job description

Edward Rose & Sons is seeking an Associate Community Manager to join our on-site team and help deliver a positive resident experience.

Responsibilities include leasing, traffic generation, move-ins/outs, supervising staff, training, and coordinating events, with emphasis on customer service and contract compliance. Bachelor’s degree preferred; strong MS Office and Yardi Voyager experience valued; weekend availability; reliable transportation.