On-Site Community Manager — Lead Team, Grow NOI & Resident Experience

Blue Castle Agency; Dallas (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Performance-based bonus

Medical coverage

Dental and vision

Life and AD&D insurance

401(k) with company match

Generous PTO and paid holidays

Job summary

Blue Castle Agency in Dallas–Fort Worth, TX is hiring a Community Manager to run on-site operations and lead the team. You will partner closely with the on-site sales team, ensure homes are ready to show, and drive NOI, occupancy, and collections to meet targets.

You will coach staff, manage vendors and capital projects, and uphold Fair Housing standards while delivering a resident experience that residents are proud to call home.

Qualifications

• 3+ years of leadership or sales experience in housing or property management.
• Comfortable owning a P&L and making strategic calls.
• Experience building and coaching teams.
• Knowledge of Fair Housing Standards and landlord-tenant law.
• Strong organizational skills for coordinating vendors and capital projects.
• Genuine care for the resident experience.
• Clear, confident communication with teams and residents.

Responsibilities

• Build and coach a high-performing team culture.
• Partner with on-site sales to ensure homes are ready to show.
• Hit monthly and quarterly targets for NOI, occupancy, and collections.
• Run regular one-on-ones with direct reports and coach on goals.
• Manage expenses to protect NOI and vendor spend.
• Ensure rent is billed and collected; handle notices per law.
• Maintain grounds and manage vendors and improvement plans.
• Flag capital needs and coordinate with Regional VP and projects team.
• Deliver a resident experience that encourages renewals.

Skills

Leadership experience

Sales experience

P&L ownership

Team coaching

Communication skills

Job description

Blue Castle Agency in Dallas–Fort Worth, TX is hiring a Community Manager to run on-site operations and lead the team. You will partner closely with the on-site sales team, ensure homes are ready to show, and drive NOI, occupancy, and collections to meet targets.

You will coach staff, manage vendors and capital projects, and uphold Fair Housing standards while delivering a resident experience that residents are proud to call home.