On-Site Community Manager II — HOA & Board Liaison

Associa; Signal Hill (CA); On-site; USD 80,000 - 90,000; Full time

Job summary

Associa is seeking an on-site Community Manager II to supervise a community association, coordinating with homeowners, vendors, and the Board. You will manage administrative duties, budgets, and reporting while upholding Associa policies and service excellence.

The role requires an Associates Degree (Bachelor's preferred) and 0–3 years in community management, with strong MS Office skills and professional communication. Travel may be required.

Qualifications

• Associates Degree required.
• Bachelor's degree preferred.
• 0–3 years of Community Association experience.
• Knowledge of communities/property/real estate and homeowners associations.
• Professional communication skills (phone, interpersonal, written).
• Knowledge of conflict resolution techniques.

Responsibilities

• Supervise the operation and administration of the Association per management agreement and policies.
• Act as liaison with the Board of Directors and homeowners as needed.
• Perform administrative and management duties per the board’s requests.
• Utilize community management tools (annual calendar, action items, budgets, etc.).
• Review monthly financial reports for board submission.
• Provide recommendations to the Board on major expenditures.
• Monitor delinquency rates and collections processes.
• Attend Board meetings and community events as needed.
• Prepare Board packages within established timelines.
• Maintain board awareness of legal actions involving the Association.
• Maintain unit and contract files; assist with architectural reviews.
• Manage the C3 data base and resident information updates.
• Oversee vendor management and procurement; assess performance.
• Coordinate inspections of facilities and common areas; arrange follow-ups.
• Oversee AP process per home office procedures.

Skills

MS Office proficiency

HOA and real estate knowledge

Professional communication

Customer service

Time management

Conflict resolution

Self-motivated

Team player

Education

Associates Degree

Bachelor's Degree

Tools

Microsoft Office

Job description

Associa is seeking an on-site Community Manager II to supervise a community association, coordinating with homeowners, vendors, and the Board. You will manage administrative duties, budgets, and reporting while upholding Associa policies and service excellence.

The role requires an Associates Degree (Bachelor's preferred) and 0–3 years in community management, with strong MS Office skills and professional communication. Travel may be required.