Community Association Manager I: Board Liaison & Operations

Associa; Signal Hill (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

Associa is seeking a Community Manager I to supervise a portfolio of community associations. You will interact with homeowners, vendors, board members and staff while traveling to client sites as needed.

The role includes preparing board meeting materials, financial packages, and annual disclosures. You will use C3 for data updates and coordinate facility inspections, ensuring adherence to management agreements and budgets.

Qualifications

• Proficiency in Microsoft Office products (Word, Excel, Outlook, etc.).
• Knowledge of communities/property/real estate and homeowners associations.
• Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with homeowners requests.
• Proficiency in business correspondence (grammar, structure, punctuation, spelling).
• Proficiency in conflict resolution techniques.
• Professional customer service skills.
• Ability to maintain confidentiality and discretion in duties.
• Self-motivation, proactive, detail oriented and a team player.

Responsibilities

• Travel to client associations to attend board meetings, inspections, and events as needed.
• Prepare agendas, update management reports, and compile Board meeting packages.
• Prepare annual disclosure packages and annual financial statements for homeowners.
• Update homeowner and association information in C3 and shared files.
• Coordinate and oversee inspection of buildings and common areas; arrange follow ups.
• Supervise operations per management agreement and policies.
• Act as liaison with the Association Board and homeowners as needed.
• Perform administrative and management duties as requested by the Board.
• Ensure community management tools are developed and used (calendars, action lists, budgets).
• Review monthly financial reports and present management summaries to the Board.
• Suggest capital expenditure recommendations to maintain appearance and operations.

Skills

Microsoft Office

HOA knowledge

Communication

Time management

Customer service

Tools

C3

Job description

Associa is seeking a Community Manager I to supervise a portfolio of community associations. You will interact with homeowners, vendors, board members and staff while traveling to client sites as needed.

The role includes preparing board meeting materials, financial packages, and annual disclosures. You will use C3 for data updates and coordinate facility inspections, ensuring adherence to management agreements and budgets.