On-Site Community Dining Admin & Outreach Coordinator

Greater Springfield Senior Services Inc.; Springfield (MA); On-site; USD 36,000 - 48,000; Full time

Job summary

Greater Springfield Senior Services, Inc. is seeking a detail‑oriented admin support staff for the Nutrition Department’s Community Dining Program. Responsibilities include data entry, assisting at dining sites, and handling phone coverage with accurate logs in the WellSky system.

Preferred candidates have 1+ year of public-facing experience, possibly in food service, and a valid driver’s license. The role supports outreach activities and site coverage for managers and supervisors.

Qualifications

• Minimum 1 year of experience working with the public in a customer service capacity.
• Food service experience preferred.
• Experience working with older adults and those living with disabilities preferred.
• Valid driver's license and reliable transportation.

Responsibilities

• Assist Community Dining Supervisor with daily administrative tasks for the program.
• Cover phones and perform data entry in the WellSky system, maintaining logs.
• Assist with site coverage for the Community Dining Supervisor and Meal Site Managers in their absence.
• Assist with Nutrition Department Outreach at health fairs, Senior Center events, farmers markets, etc.
• Enter NAPIS information into the WellSky database.
• Attend and assist with planning the monthly Meal Site Manager Meetings.
• Assist leadership with planning/opening new Community Dining sites and models.

Skills

Customer service

Data entry

Phone support

Public outreach

Meeting/event support

Tools

WellSky database

Job description

Greater Springfield Senior Services, Inc. is seeking a detail‑oriented admin support staff for the Nutrition Department’s Community Dining Program. Responsibilities include data entry, assisting at dining sites, and handling phone coverage with accurate logs in the WellSky system.

Preferred candidates have 1+ year of public-facing experience, possibly in food service, and a valid driver’s license. The role supports outreach activities and site coverage for managers and supervisors.