On-Site Community Concierge (Front Desk) - Part-Time

Associated Asset Management (AAM); Surprise (AZ); On-site; USD 21,000 - 30,000; Part time

Job summary

Asante Phase 2, a beautiful masterplan community in Surprise, AZ, seeks a friendly Front Desk Monitor to greet residents and guests, manage phone lines, and provide administrative support at the on-site reception.

This part-time, on-site role partners with the Administrative Support team and the On-site Community Manager to handle inbound calls, visitor access, and daily front desk operations in a fast-paced, service-driven environment.

Qualifications

• 2 years paid, professional experience working in a Receptionist, Administrative Support, and/or Customer Service role within an office environment.
• High School or better.
• Excellent customer service and communication skills.

Responsibilities

• Provides direct receptionist support to all on-site property needs by providing the highest quality customer service to inbound callers, visitors and vendors.
• Partners with Administrative Support team and the On-site Community Manager to effectively manage the front reception area and inbound calls as well as assist with various administrative projects.
• Filters inbound calls to determine appropriate direction.
• Greets all visitors/homeowners and determines their immediate needs.
• Oversee members application process and members at the amenity center to include the clubhouse, pool areas and outdoor space.
• Open or close the amenity center.
• Assist with event set up and break down as needed.
• Assist with events and Association sponsored gathering as needed.
• Performs other related duties as directed.

Skills

Customer service

Communication skills

Organization

Multitasking

Interpersonal skills

Education

High School or better

Tools

MS Office

Job description

Asante Phase 2, a beautiful masterplan community in Surprise, AZ, seeks a friendly Front Desk Monitor to greet residents and guests, manage phone lines, and provide administrative support at the on-site reception.

This part-time, on-site role partners with the Administrative Support team and the On-site Community Manager to handle inbound calls, visitor access, and daily front desk operations in a fast-paced, service-driven environment.