Onsite Concierge — Guest Services Pro (Part-Time)

RealManage, LLC; Phoenix (AZ); Vor Ort; USD 23.000 - 32.000; Teilzeit

Benefits dieser Stelle

Medical Insurance

Dental Insurance

Vision Insurance

Life and Disability Insurance

HSA (Required High Deductible Medical)

FSA

Education Reimbursement

401K matching

Employee Assistance Program (EAP)

11 paid Holidays

Zusammenfassung

RealManage, LLC is seeking a part-time Concierge in Phoenix, AZ to warmly welcome residents, guests and vendors at the management office. You will support team coverage and deliver a high level of customer service, building positive relationships and addressing concerns with courtesy.

The role requires a high school diploma or GED, prior customer-related experience, and a professional presentation. Strong guest services skills and clear verbal/written communication are essential, along with

Qualifikationen

• High school diploma or GED required.
• Previous customer-related experience required.
• Previous concierge experience preferred.
• Must possess a professional presentation.
• Must possess outstanding guest services skills and sophisticated verbal & written communication skills.
• Highly responsible & reliable.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively with colleagues as part of a team.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.

Aufgaben

• Responsible for answering the telephones, and meeting and greeting incoming residents, guests, and vendors.
• Assists other employees with residents and visitors to ensure overall coverage in the management office and deliver a high level of customer service.
• Develop and maintain positive working relationships with others, support the team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards.
• Plus other work-related tasks as needed

Kenntnisse

Customer service

Concierge experience

Professional presentation

Guest services

Verbal & written communication

Teamwork

Calm under pressure

Ausbildung

High school diploma or GED

Jobbeschreibung

RealManage, LLC is seeking a part-time Concierge in Phoenix, AZ to warmly welcome residents, guests and vendors at the management office. You will support team coverage and deliver a high level of customer service, building positive relationships and addressing concerns with courtesy.

The role requires a high school diploma or GED, prior customer-related experience, and a professional presentation. Strong guest services skills and clear verbal/written communication are essential, along with