On-Site Collections Specialist | Earn Commission & Growth

Pathtivity, LLC; Dublin (OH); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Paid training

Laidback office environment

Food truck on site

Free snacks

Excellent commission potential

Advancement opportunities

Job summary

A dynamic financial services company in Dublin, Ohio, is seeking a motivated collections associate. This role involves helping customers with financial assistance by providing exceptional service and facilitating debt repayment. Candidates should possess strong communication skills, a high school diploma, and relevant experience, preferably in a call center. The position offers a pay rate of $16/hour plus commissions and provides opportunities for growth and a laidback work environment.

Qualifications

• Collection or call center experience preferred.
• Bilingual candidates are a plus.
• Hospitality industry experience is a plus.

Responsibilities

• Receive inbound and make outbound calls collecting receivables.
• Provide exceptional customer service.
• Monitor overdue accounts and advise customers.
• Arrange debt repayment schedules.
• Ensure compliance with company policies.

Skills

Excellent verbal communication skills

Active listening

Negotiation and persuasion skills

Problem analysis and resolution

Ability to read and write clear instructions

Self-starter

Ability to manage multiple responsibilities

Knowledge of Word, Excel, Outlook, PowerPoint

Education

High School Diploma or Equivalent

Job description

A dynamic financial services company in Dublin, Ohio, is seeking a motivated collections associate. This role involves helping customers with financial assistance by providing exceptional service and facilitating debt repayment. Candidates should possess strong communication skills, a high school diploma, and relevant experience, preferably in a call center. The position offers a pay rate of $16/hour plus commissions and provides opportunities for growth and a laidback work environment.