On-Site Clinic Pharmacy Liaison: Patient Access

Taleo; Stanton Township (MI); On-site; USD 51,577,000 - 91,693,000; Full time

Job summary

Genoa Healthcare is seeking a Pharmacy Technician – Clinic Pharmacy Liaison (Medication Access Coordinator) to work on-site in a partner clinic. The role focuses on coordinating between Genoa pharmacy teams, clinic care teams, and patients to ensure timely access to medications and a positive patient experience.

Based in White Cloud, MI, the position involves building clinic relationships, supporting prescription routing and prior authorizations, and outreach to improve adherence.

Qualifications

• Active Michigan Pharmacy Technician license.
• Travel up to 10% to Stanton location.
• Access to reliable transportation with a valid US Driver’s License.
• High school diploma or GED required.
• Preferred: 3+ years of pharmacy/healthcare experience.
• Preferred: experience with prior authorizations and insurance processes.
• Preferred: behavioral health or community care experience.
• Preferred: familiarity with EHR or pharmacy systems.

Responsibilities

• Serve as on-site pharmacy resource within the partner clinic to support coordination.
• Build relationships with clinic staff, providers, and pharmacy teams.
• Support prescription routing and prior authorizations.
• Monitor prescription status and resolve delays.
• Recruit and enroll patients into Genoa services.
• Conduct adherence outreach and manage refills.
• Coordinate medication delivery as needed and where permitted by state regulations.
• Maintain accurate documentation and insurance information.
• Ensure HIPAA compliance and regulatory adherence.
• Identify workflow gaps and support process improvements.

Skills

Communication skills

Organizational skills

Education

High School Diploma/GED

Job description

Genoa Healthcare is seeking a Pharmacy Technician – Clinic Pharmacy Liaison (Medication Access Coordinator) to work on-site in a partner clinic. The role focuses on coordinating between Genoa pharmacy teams, clinic care teams, and patients to ensure timely access to medications and a positive patient experience.

Based in White Cloud, MI, the position involves building clinic relationships, supporting prescription routing and prior authorizations, and outreach to improve adherence.