Clinic Pharmacy Liaison: Medication Access & Coordination

Taleo; Canton (OH); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Voluntary Benefits

Job summary

Genoa Healthcare, part of UnitedHealth Group, seeks an on-site Pharmacy Technician – Clinic Pharmacy Liaison to coordinate between Genoa pharmacy teams, partner clinics, and patients to ensure timely access to medications and excellent patient experiences.

The role builds strong clinic relationships, recruits patients into Genoa services, supports prescription routing and prior authorizations, and improves adherence while complying with HIPAA and regulatory requirements.

Qualifications

• High School Diploma/GED required.
• Active Pharmacy Technician License in state of residence (or ability to obtain within 30 days).
• Experience with prior authorizations and insurance processes is preferred.
• Ability to manage multiple tasks and follow processes.
• Access to reliable transportation (if travel is required).

Responsibilities

• Serve as an on-site pharmacy resource within the partner clinic to support coordination.
• Build relationships with clinic staff, providers, and pharmacy teams.
• Support prescription routing and prior authorizations.
• Monitor prescription status and resolve delays.
• Recruit and enroll patients into Genoa services.
• Conduct adherence outreach and manage refills.
• Coordinate medication delivery as needed and where permitted by state regulations.
• Maintain accurate documentation and insurance information.
• Ensure compliance with HIPAA and regulations.
• Identify workflow gaps and support process improvements.

Skills

Active Pharmacy Tech License

Strong communication

Organizational skills

Multi-tasking

Prior authorizations

EHR familiarity

Transportation access

Education

High School Diploma/GED

Tools

EHR systems

Pharmacy software

Job description

Genoa Healthcare, part of UnitedHealth Group, seeks an on-site Pharmacy Technician – Clinic Pharmacy Liaison to coordinate between Genoa pharmacy teams, partner clinics, and patients to ensure timely access to medications and excellent patient experiences.

The role builds strong clinic relationships, recruits patients into Genoa services, supports prescription routing and prior authorizations, and improves adherence while complying with HIPAA and regulatory requirements.