On-Site Client Success Specialist

Paylocit; Schaumburg (IL); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability insurance

401(k) match

Job summary

Paylocity is seeking an Account Manager to resolve client payroll and HR system challenges while fostering exceptional customer relationships through technical expertise. This 100% in-office role is based in Schaumburg, IL, with hours 9:00am–6:00pm (MST) and in-office Monday–Friday.

Starting pay is $27.00 per hour, with a path to grow within a award-winning HR tech company. You will serve as the primary contact within a client support team, ensuring timely issue resolution and high client

Qualifications

• Bachelor’s degree required.
• Proficiency in Microsoft Office.
• Strong written communication for business duties.
• Detail-oriented team player capable of multitasking.
• Self-starter with ability to handle multiple projects.
• Essential skills: analytical thinking, problem-solving, time management, communication, decision-making.

Responsibilities

• Resolve client payroll/HR system issues while supporting relationships.
• Collaborate with internal experts to provide optimal solutions.
• Prioritize timely solution delivery in line with metrics.
• Leverage resources to source answers and document issues.
• Pursue ongoing learning through training.

Skills

Analytical thinking

Problem-solving

Time management

Communication

Attention to detail

Self-starter

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Paylocity is seeking an Account Manager to resolve client payroll and HR system challenges while fostering exceptional customer relationships through technical expertise. This 100% in-office role is based in Schaumburg, IL, with hours 9:00am–6:00pm (MST) and in-office Monday–Friday.

Starting pay is $27.00 per hour, with a path to grow within a award-winning HR tech company. You will serve as the primary contact within a client support team, ensuring timely issue resolution and high client