On-Site Client Support Specialist

Platinum Coastal Group; San Antonio (TX); On-site; USD 32,000 - 40,000; Full time

Job summary

Platinum Coastal Group in San Antonio, TX is seeking an entry-level professional to provide hands-on client support in person, helping keep service requests organized and moving forward in a fast-paced environment.

You’ll serve as an accessible point of contact for clients, clarify needs, communicate available solutions, and coordinate follow-ups and internal handoffs while maintaining accurate notes and timely service updates. On-site interaction is essential.

Qualifications

• Entry-level position; transferable experience from retail, hospitality, or other people-facing work may be relevant.

Responsibilities

• Serve as an accessible point of contact for clients.
• Clarify needs and communicate available solutions.
• Coordinate follow-up and internal handoffs.
• Maintain accurate notes and service updates.

Skills

customer

entry-level

customer service

Job description

Platinum Coastal Group in San Antonio, TX is seeking an entry-level professional to provide hands-on client support in person, helping keep service requests organized and moving forward in a fast-paced environment.

You’ll serve as an accessible point of contact for clients, clarify needs, communicate available solutions, and coordinate follow-ups and internal handoffs while maintaining accurate notes and timely service updates. On-site interaction is essential.