On-Site Client Success Associate

Platinum Coastal Group; Fayetteville (NC); On-site; USD 30,000 - 42,000; Full time

Job summary

Platinum Coastal Group in Fayetteville, NC seeks an entry-level on-site client services representative. You will engage directly with clients, respond to questions, and coordinate service needs with internal teams to ensure smooth support.

This role emphasizes strong communication, reliability, and teamwork. Previous experience is helpful but not required, as training is provided to help you grow in a collaborative, on-site environment.

Qualifications

• Entry-level position with on-site responsibilities.
• Strong communication and interpersonal abilities required.
• Training provided for role-specific processes.

Responsibilities

• Assist clients with questions, requests, and solutions
• Conduct face-to-face client interactions and meetings
• Coordinate service needs with internal teams
• Document feedback and support client retention

Skills

Communication skills

Interpersonal skills

Job description

Platinum Coastal Group in Fayetteville, NC seeks an entry-level on-site client services representative. You will engage directly with clients, respond to questions, and coordinate service needs with internal teams to ensure smooth support.

This role emphasizes strong communication, reliability, and teamwork. Previous experience is helpful but not required, as training is provided to help you grow in a collaborative, on-site environment.