On-Site Client Success Associate

Platinum Coastal Group; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Platinum Coastal Group in Indianapolis, Indiana is seeking an entry-level, on-site specialist to provide responsive, relationship-focused service through direct communication and on-site support. The role emphasizes face-to-face interaction and collaboration with a team to ensure client satisfaction.

You will assist clients directly, participate in meetings, and coordinate with internal teams. Training is provided, and prior related experience is helpful but not required, with a strong emphasis

Qualifications

• Entry-level position with on-site duties.
• Ability to conduct face-to-face client interactions is preferred but training provided.

Responsibilities

• Assist clients with questions, requests, and solutions.
• Conduct face-to-face client interactions and meetings.
• Coordinate service needs with internal teams.
• Document feedback and support client retention.

Skills

Communication

Interpersonal skills

On-site teamwork

Client services

Job description

Platinum Coastal Group in Indianapolis, Indiana is seeking an entry-level, on-site specialist to provide responsive, relationship-focused service through direct communication and on-site support. The role emphasizes face-to-face interaction and collaboration with a team to ensure client satisfaction.

You will assist clients directly, participate in meetings, and coordinate with internal teams. Training is provided, and prior related experience is helpful but not required, with a strong emphasis