On-Site Client Relations Coordinator — Rochester

Imperio Global; City of Rochester (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Imperio Global in Rochester, NY is seeking a Client Relations Coordinator to support relationships between campaigns, customers, clients and internal teams. This on-site role emphasizes people skills and professional communication.

Day-to-day responsibilities include representing clients professionally during customer interactions, building and maintaining positive relationships, and supporting campaigns and sales teams to ensure a strong customer experience.

Qualifications

• Experience in customer service or other customer-facing roles is useful, though full training is provided.
• On-site role in Rochester NY with no remote option.
• Strong communication and relationship-building skills.

Responsibilities

• Representing clients professionally during customer interactions
• Building and maintaining positive customer relationships
• Supporting customer acquisition and marketing campaigns
• Helping ensure a consistently strong customer experience
• Working alongside sales, marketing and campaign management teams
• Learning how successful client accounts are developed and maintained

Job description

Imperio Global in Rochester, NY is seeking a Client Relations Coordinator to support relationships between campaigns, customers, clients and internal teams. This on-site role emphasizes people skills and professional communication.

Day-to-day responsibilities include representing clients professionally during customer interactions, building and maintaining positive relationships, and supporting campaigns and sales teams to ensure a strong customer experience.