On-Site Child Support Case Manager

Georgia Department of Human Services; Elberton (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Georgia Department of Human Services in Elberton, GA is seeking a Child Support Services Agent 2 to manage cases and ensure accurate, timely orders. The role involves interviewing parties, collecting financial details, and maintaining case records in state systems, with coordination among parents, attorneys, courts, and agencies.

The position requires strong communication skills, high school education (GED accepted), and willingness to work on-site in Elberton.

Qualifications

• High school diploma or GED required; college coursework preferred.
• Strong communication and interviewing skills.
• Ability to manage cases and maintain records.
• Experience with legal documents and deadlines is a plus.
• On-site work in Elberton, GA.

Responsibilities

• Manage child support cases and establish, modify, and enforce orders.
• Interview parties and collect financial and demographic information.
• Prepare and process legal documents and maintain case records.
• Communicate with custodial/noncustodial parents, attorneys, courts, and agencies.
• Attend hearings as needed and support timely payments.

Skills

Case management

Strong communication

Data entry

Customer service

Education

High school diploma or GED

Postsecondary coursework in human services or related field

Tools

Office software

Job description

Georgia Department of Human Services in Elberton, GA is seeking a Child Support Services Agent 2 to manage cases and ensure accurate, timely orders. The role involves interviewing parties, collecting financial details, and maintaining case records in state systems, with coordination among parents, attorneys, courts, and agencies.

The position requires strong communication skills, high school education (GED accepted), and willingness to work on-site in Elberton.