On-Site Case Manager Specialist - Empower Communities

Voala; Pomona (CA); On-site; USD 33,062 - 35,817; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement benefits

Job summary

VOALA is seeking a Case Manager (Specialist) to provide intensive on-site case management for eligible clients, meeting participants weekly and coordinating a wide range of services. The role focuses on developing individualized care plans, connecting clients to resources, and advocating across agencies to meet goals.

The position requires on-site work, a fingerprint clearance, and experience in social services, with preferred certifications and HMIS familiarity.

Qualifications

• Must pass fingerprint clearance and background checks.
• Ability to perform under emotional stress with difficult clients.
• Associate’s Degree in Social Work or related field (or combination of education and relevant experience).
• Completion of VOALA Case Management training within 6 months of hire.
• Minimum 1 year of general case management or similar social services experience.
• Counseling Certification preferred.
• 2 years of experience working with target population.
• HMIS navigation preferred.

Responsibilities

• Conduct comprehensive screenings and assessments to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information to develop a case plan.
• Provide service linkages and support systems to ensure identified needs are met.
• Coordinate individualized planning with clients to meet short- and long-term needs.
• Coordinate case conferences with residents, consult with service team, monitor progress of clients on case plan, assist clients to meet the agreed upon goals.
• Advocate for client before judicial, community, social service, and administrative bodies as needed.
• Facilitate support groups and client participation, document and chart group education sessions clearly.

Education

Associate’s Degree in Social Work or related field

VOALA Case Management training within 6 months of hire

Job description

VOALA is seeking a Case Manager (Specialist) to provide intensive on-site case management for eligible clients, meeting participants weekly and coordinating a wide range of services. The role focuses on developing individualized care plans, connecting clients to resources, and advocating across agencies to meet goals.

The position requires on-site work, a fingerprint clearance, and experience in social services, with preferred certifications and HMIS familiarity.