On-Site Case Manager: Advocate & Resource Navigator

VOALA; California (MO); Hybrid; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision & retirement

Job summary

VOALA, Volunteers of America Los Angeles, is seeking a Case Manager Specialist I to provide intensive case management to eligible clients on-site in Los Angeles. You will meet participants weekly, coordinate services, and act as the primary contact for care planning and resource linkage.

A social work-related degree or equivalent experience is required. The role emphasizes advocacy, collaboration with a service team, and ensuring client goals are met through structured action plans and community

Qualifications

• Must pass fingerprint clearance and background checks.
• Ability to work under emotional stress with vulnerable clients.
• Timely completion of required VOALA trainings.

Responsibilities

• Conducts comprehensive screenings and assessments to collect client information and develop a case plan.
• Provide service linkages and support systems to meet identified needs.
• Care coordination and case management of assigned caseload with housing navigation.
• Coordinate individualized planning with clients to meet short- and long-term needs.
• Advocacy for clients before agencies and community settings.
• Capacity building and motivating client progress.
• Outreach to engage participants in programs.

Education

Associate’s Degree in Social Work or related field

Bachelor’s Degree in Social Services related field in lieu of experience

Job description

VOALA, Volunteers of America Los Angeles, is seeking a Case Manager Specialist I to provide intensive case management to eligible clients on-site in Los Angeles. You will meet participants weekly, coordinate services, and act as the primary contact for care planning and resource linkage.

A social work-related degree or equivalent experience is required. The role emphasizes advocacy, collaboration with a service team, and ensuring client goals are met through structured action plans and community