On-Site Call Center Specialist — Customer Care

Toyota of Cape Coral; Raleigh (NC); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with match

Paid time off

Company discounts

Job summary

Anderson Automotive Group in Raleigh, NC is hiring a Call Center Associate to join our on-site team. The role requires strong customer service skills, punctuality, and the ability to navigate multiple software tools to assist customers efficiently.

Shifts are Monday–Friday 9am–6pm with every 3rd Saturday on rotation; Sunday work is not required. We offer full-time employment with comprehensive benefits, including medical, dental, vision, and 401(k) with company match, paid time off, and a

Qualifications

• 3 years of customer service experience (phone or in-person).
• Call center experience preferred.
• Bilingual in English/Spanish preferred.

Responsibilities

• Assist customers with inquiries via phone and in person.
• Navigate multiple software applications to resolve issues.
• Maintain punctual attendance and positive attitude.

Skills

Customer service

Call center experience

Bilingual English/Spanish

Education

High School diploma or GED

Job description

Anderson Automotive Group in Raleigh, NC is hiring a Call Center Associate to join our on-site team. The role requires strong customer service skills, punctuality, and the ability to navigate multiple software tools to assist customers efficiently.

Shifts are Monday–Friday 9am–6pm with every 3rd Saturday on rotation; Sunday work is not required. We offer full-time employment with comprehensive benefits, including medical, dental, vision, and 401(k) with company match, paid time off, and a