On-Site Cable & Telecom Damage Investigator

Project Resources Group; Minneapolis (MN); On-site; USD 51,000 - 54,000; Full time

Benefits offered by this job

National mileage reimbursement

Medical, dental, and vision coverage

401(k) retirement plan with company 1%

Paid time off and holidays

Life insurance and other insurances

Job summary

Project Resources Group (PRG) is seeking a Cable & Telecom Damage Specialist in the Minneapolis, MN area. In this hands-on role, you will collect, analyze, and review evidence related to third-party utility damages to determine liability.

This position offers independence and a focus on precise, professional results. You will work on-site, interview site personnel, photograph scenes, and collaborate with the client’s locate team to document and assess damages.

Qualifications

• Must possess a valid and current driver's license and auto insurance meeting state requirements.
• Willingness to use a personal vehicle for work-related travel.
• Strong written and verbal communication skills.

Responsibilities

• Perform on-site assessments of underground and aerial cable plant damages.
• Conduct interviews at damage sites with contractors, technicians, witnesses, police, homeowners, etc.
• Photograph and document damaged scenes to accurately portray liability.
• Collaborate with the client’s locate company and exchange relevant damage information.
• Analyze and review all evidence related to third-party utility damage for determining liability.
• Learn, understand, and apply State Dig Laws and Statutes, excavator requirements, and NESC standards.
• Build and develop a professional working relationship with the client, contractors, technicians, management team, and other personnel.
• Work with the client and contractors to obtain and write up job repair costs from the damage.
• Compile all case-related material and email it to the local handling office.
• Assist the Claims Recovery team with follow-up actions after damage site reviews.
• Develop and maintain monthly market reporting and lead client meetings to review updates.
• Maintain a working knowledge of the entire PRG claims process.

Skills

Strong written and verbal comunicação

Proficient in Microsoft Word

Ability to drive personal vehicle for

Analytical and logical reasoning

Job description

Project Resources Group (PRG) is seeking a Cable & Telecom Damage Specialist in the Minneapolis, MN area. In this hands-on role, you will collect, analyze, and review evidence related to third-party utility damages to determine liability.

This position offers independence and a focus on precise, professional results. You will work on-site, interview site personnel, photograph scenes, and collaborate with the client’s locate team to document and assess damages.