Field Cable & Telecom Damage Investigator

Project Resources Group, Inc.; St. Louis (MO); On-site; USD 51,000 - 54,000; Full time

Benefits offered by this job

Mileage reimbursement

Medical, dental, and vision insurance

401(k) with company match

Short-term disability

Paid time off and holidays

Life insurance

Job summary

Project Resources Group, Inc. in St. Louis, MO is seeking a Cable & Telecom Damage Specialist to collect, analyze, and review evidence related to third‑party damages to determine liability.

You will perform on-site assessments and interviews, photograph sites, and coordinate with the client’s locate company to share information. The ideal candidate is independent, detail‑oriented, and capable of writing up repair costs, supporting the Claims Recovery team, and contributing to monthly market

Qualifications

• Must possess a valid driver's license and auto insurance meeting required limits (100/300/100).
• Must be willing to use a personal vehicle for work-related travel.
• Must have strong written and verbal communication skills.

Responsibilities

• Perform on-site assessments of underground and aerial cable plant damages.
• Conduct site interviews with contractors, technicians, witnesses, police, homeowners, etc.
• Photograph and document damaged scenes to portray liability accurately.
• Collaborate with the client's locate company and exchange damage information.
• Analyze evidence to determine liable party for third-party damages.
• Learn and apply State Dig Laws, excavator requirements, and NESC standards.
• Develop professional relationships with client, contractors, and management.
• Obtain and write up job repair costs from the damage.
• Compile case material and email to local handling office.
• Assist Claims Recovery with follow-ups after damage site reviews.
• Develop monthly market reporting and lead client meetings.
• Maintain knowledge of the PRG claims process.

Skills

Driver's license & vehicle required

Strong written & verbal communication

Travel willingness

Tools

Microsoft Word

Job description

Project Resources Group, Inc. in St. Louis, MO is seeking a Cable & Telecom Damage Specialist to collect, analyze, and review evidence related to third‑party damages to determine liability.

You will perform on-site assessments and interviews, photograph sites, and coordinate with the client’s locate company to share information. The ideal candidate is independent, detail‑oriented, and capable of writing up repair costs, supporting the Claims Recovery team, and contributing to monthly market