On-Site Business Systems Analyst | SQL & Processes

T-MOBILE USA, Inc.; Overland Park (KS); On-site; USD 72,000 - 97,000; Full time

Benefits offered by this job

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Job summary

T-Mobile USA, Inc. is seeking a Business Analyst to gather and analyze requirements across multiple channels, ensuring alignment with business needs and system capabilities.

The role emphasizes clear communication among stakeholders to reconcile conflicting needs and produce comprehensive solution work products. The position requires documenting, validating, and tracing requirements, and contributing to process improvements that enhance efficiency and customer service.

Qualifications

• Bachelor's Degree or equivalent required.
• Areas of study include MIS, IT, Business Admin or related field.
• Strong SQL query skills required.
• Excellent organizing and attention to detail.
• Clear written and verbal communication.
• Experience in Business Systems Analysis and Consulting.
• Technical writing ability and proficiency with MS Office/Visio.

Responsibilities

• Elicit and evaluate information to clarify true business needs and distinguish solution ideas from requests.
• Facilitate requirement sessions and produce documentation with validation and traceability.
• Use modeling techniques to graphically represent requirements and enhance textual docs.
• Develop and manage a business analysis work plan with stakeholders and PM.
• Provide SME consulting on complex tasks and initiate process/tool improvements.
• Support process improvement initiatives to enhance BA effectiveness.
• Assist with other duties/projects as assigned by management.

Skills

SQL

Critical thinking

Organizing

Attention to Detail

Communication

Business Systems Analysis

Technical Writing

Microsoft Office

Microsoft Visio

Education

Bachelor's Degree or equivalent

Tools

SharePoint

Job description

T-Mobile USA, Inc. is seeking a Business Analyst to gather and analyze requirements across multiple channels, ensuring alignment with business needs and system capabilities.

The role emphasizes clear communication among stakeholders to reconcile conflicting needs and produce comprehensive solution work products. The position requires documenting, validating, and tracing requirements, and contributing to process improvements that enhance efficiency and customer service.