On-Site Benefits Counselor: Education & Enrollment

Colonial Life; Port Saint Lucie (FL); Presencial; USD 42 000 - 62 000; Tempo integral

Resumo da oferta

Colonial Life in Port St Lucie, FL is seeking a Benefits Counselor to educate employees on benefit offerings, help them choose coverage that fits their needs, and support enrollment events.

This full-time on-site role requires strong customer service, clear communication, and the ability to explain policy details in accessible language. Collaboration with sales and account teams ensures a smooth enrollment experience and ongoing service for employer groups.

Qualificações

• Candidates should possess skills in employee benefits and insurance, with the ability to understand and explain various coverage options.
• Candidates should possess strong customer service skills, including active listening, empathy, and clear communication with diverse employee populations.
• Candidates should possess skills in training and education, with the ability to deliver presentations and guide employees through benefit choices.
• Candidates should possess sales-related skills, such as consultative selling, relationship-building, and follow-through on enrollment opportunities.
• Relevant qualifications include a high school diploma or equivalent (associate or bachelor's degree preferred), willingness to obtain applicable state insurance licensing, and proficiency with basic computer and enrollment software.
• Additional beneficial skills include attention to detail, strong organizational abilities, comfort speaking in front of groups, and experience in benefits, insurance, or human resources environments.

Responsabilidades

• Educate employees about Colonial Life's benefit offerings, helping them understand plan options.
• Conduct one-on-one and group benefit consultations and support enrollment events.
• Explain policy features in clear, accessible language and respond to employee questions.
• Maintain accurate documentation of consultations and enrollments.
• Collaborate with sales and account teams to ensure a smooth enrollment experience and ongoing service for employer groups.

Conhecimentos

Customer service excellence

Communication skills

Training & education delivery

Sales & enrollment

Group presentations

Formação académica

High school diploma or equivalent

Associate or Bachelor's degree preferred

Ferramentas

Enrollment software

Basic computer skills

Descrição da oferta de emprego

Colonial Life in Port St Lucie, FL is seeking a Benefits Counselor to educate employees on benefit offerings, help them choose coverage that fits their needs, and support enrollment events.

This full-time on-site role requires strong customer service, clear communication, and the ability to explain policy details in accessible language. Collaboration with sales and account teams ensures a smooth enrollment experience and ongoing service for employer groups.