Benefits Counselor: Flexible Onsite/Remote Enrollment

Centro Benefits Research; United States; Hybrid; USD 50,000 - 65,000; Full time

Job summary

Centro Benefits Research seeks a Benefits Counselor to educate employees on employer-sponsored insurance options, guiding enrollment, and ensuring accurate, privacy-compliant applications. The role supports on-site or remote work from a call center, with a flexible schedule and a focus on client education and enrollment.

The position emphasizes collaboration with account teams, professional conduct, and timely documentation, with opportunities for growth within a people-first, support-driven

Qualifications

• Knowledge of life, health, and voluntary insurance products.
• Strong communication to educate employees and explain options.
• Ability to manage schedules and maintain documentation accurately.
• Flexibility to work various shifts and adapt to changing priorities.
• Active state license in Life and Health Insurance.

Responsibilities

• Educate employees on benefit programs via face-to-face, phone, or web-based consultations.
• Assist employees with enrolling in selected programs through electronic platforms.
• Ensure applications are completed accurately and submitted in compliance with data privacy and security policies.

Skills

Insurance knowledge

Communication skills

Scheduling & documentation

Flexible shifts

Tools

Windows

Google apps

Job description

Centro Benefits Research seeks a Benefits Counselor to educate employees on employer-sponsored insurance options, guiding enrollment, and ensuring accurate, privacy-compliant applications. The role supports on-site or remote work from a call center, with a flexible schedule and a focus on client education and enrollment.

The position emphasizes collaboration with account teams, professional conduct, and timely documentation, with opportunities for growth within a people-first, support-driven