On-Site Banking Teller & Customer Specialist

Mechanics Bank; Aiea (HI); On-site; USD 2,755,000 - 3,444,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid holidays

Job summary

Mechanics Bank is seeking a Customer Service Representative to join our team on-site in Hawaii. You will perform routine teller transactions, assist customers, and balance cash, while following banking regulations and policies.

The role emphasizes delivering high-level service, educating customers on banking products, and referring customers to appropriate departments for solutions. Prior banking and cash handling experience are valued.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services preferred.
• 1 year in customer service and cash handling experience in a customer facing role required.

Responsibilities

• Performs routine teller transactions and works directly with clients.
• Provides exemplary customer service in person and over the phone.
• Maintains cash balancing accuracy and adheres to cash handling policies.
• Gathers data and processes reports to ensure compliance with bank policies and regulatory programs.

Skills

Cash handling

Customer service

Banking transactions

Attention to detail

Education

High School Diploma or GED

Job description

Mechanics Bank is seeking a Customer Service Representative to join our team on-site in Hawaii. You will perform routine teller transactions, assist customers, and balance cash, while following banking regulations and policies.

The role emphasizes delivering high-level service, educating customers on banking products, and referring customers to appropriate departments for solutions. Prior banking and cash handling experience are valued.