On-Site Bank Teller & Customer Success Pro

Mechanics Bank; Seattle (WA); On-site; USD 25,000 - 33,000; Full time

Job summary

Mechanics Bank in Seattle is seeking a Customer Service Representative to join our team on-site. You will perform basic to moderately complex banking transactions, deliver a high level of service, and maintain accuracy in cash handling and account maintenance.

You will assist customers with inquiries, educate them on banking products, and ensure compliance with regulations while upholding security and accuracy in daily operations. This role emphasizes in-person service and attention to detail.

Qualifications

• Experience performing routine teller transactions and serving customers.
• Attention to detail and compliance with banking policies.
• Ability to educate customers on banking products and technology.

Responsibilities

• Transaction Processing: Performs routine teller transactions and processes deposits, withdrawals, check cashing, payments, transfers, and items received through mail or night drop; maintains accuracy and follows security guidelines.
• Customer Services & Sales: Provides exemplary service in person and over the phone; identifies customer needs and offers product/service information, rates, fees and restrictions;Educates customers on mobile and online banking.

Job description

Mechanics Bank in Seattle is seeking a Customer Service Representative to join our team on-site. You will perform basic to moderately complex banking transactions, deliver a high level of service, and maintain accuracy in cash handling and account maintenance.

You will assist customers with inquiries, educate them on banking products, and ensure compliance with regulations while upholding security and accuracy in daily operations. This role emphasizes in-person service and attention to detail.