On-Site Bank Teller & Customer Solutions Advocate

Mechanics Bank; Kent (WA); On-site; USD 29,000 - 44,000; Full time

Benefits offered by this job

Health benefits

401(k) and Roth 401(k) with company

Paid holidays and vacation

Free personal checking

Job summary

Mechanics Bank in Kent, WA is seeking a Customer Service Representative to join our on-site team. You will handle basic to moderately complex banking transactions and deliver high-level service by accurately processing transactions, resolving inquiries, and maintaining accounts with precision.

You will perform teller transactions, assist customers with deposits, payments, and transfers, and provide referrals for additional products.

Qualifications

• High School Diploma or GED required.
• 1 year banking experience preferred.
• 1 year in customer service and cash handling in a customer-facing role required.

Responsibilities

• Process routine teller transactions and service customers with deposits, withdrawals, check cashing, payments, transfers, and mail/night drop items.
• Provide exemplary customer service in person and over the phone, and identify opportunities to refer products and services.
• Maintain cash balancing, review transactions for red flags, and follow security procedures.
• Assist with branch operations including opening/closing and compliance tasks.

Skills

Customer service

Cash handling

Attention to detail

Compliance awareness

Education

High School Diploma or GED

Job description

Mechanics Bank in Kent, WA is seeking a Customer Service Representative to join our on-site team. You will handle basic to moderately complex banking transactions and deliver high-level service by accurately processing transactions, resolving inquiries, and maintaining accounts with precision.

You will perform teller transactions, assist customers with deposits, payments, and transfers, and provide referrals for additional products.