On-Site Bank Teller & Customer Service Pro

mechanicsbank; Seattle (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

Mechanics Bank is seeking a Customer Service Representative to join our on-site team. You will handle routine teller transactions, assist customers, and promote banking products with a focus on accuracy and service excellence.

Ideal candidates have at least 1 year in banking and customer service, with cash handling experience and strong interpersonal skills. Travel is minimal, and collaboration with branch teams is expected.

Qualifications

• 1 year minimum experience in a banking environment preferred.
• 1 year in customer service and cash handling in a front-facing role required.
• Strong attention to detail and accuracy in transactions.
• Ability to identify referral opportunities and explain banking products.

Responsibilities

• Perform routine teller transactions including deposits, withdrawals, transfers, payments, and check cashing.
• Service customers in person and over the phone; respond promptly to inquiries.
• Maintain cash balance and adhere to cash handling policies.
• Review transactions for red flags and escalate issues as needed.
• Assist at other branches when required and support branch operations.

Skills

Customer service

Cash handling

Interpersonal skills

Independent work

Education

High School Diploma or GED

Job description

Mechanics Bank is seeking a Customer Service Representative to join our on-site team. You will handle routine teller transactions, assist customers, and promote banking products with a focus on accuracy and service excellence.

Ideal candidates have at least 1 year in banking and customer service, with cash handling experience and strong interpersonal skills. Travel is minimal, and collaboration with branch teams is expected.