On-Site Bank Teller & Customer Advocate

mechanicsbank; Seattle (WA); On-site; USD 36,000 - 48,000; Full time

Job summary

Mechanics Bank in Seattle is seeking a Customer Service Representative to join our on-site team. You will handle routine teller transactions, assist customers with deposits, withdrawals, and transfers, and support branch operations with accuracy and courtesy.

The role emphasizes high-quality service, referrals for additional products, cash balancing, compliance with banking regulations, and teamwork in a busy branch environment.

Qualifications

• High School Diploma or GED required; additional education a plus.
• Minimum 1 year banking experience preferred.
• Minimum 1 year in customer service and cash handling in a customer-facing role.
• Excellent interpersonal skills and attention to detail.
• Ability to work independently and as part of a team.

Responsibilities

• Perform routine teller transactions and service clients with deposits, withdrawals, and transfers.
• Provide exemplary customer service in person and over the phone; offer product referrals.
• Maintain cash balancing accuracy and follow cash handling policies.
• Ensure compliance with banking regulations and complete required reports.

Skills

Customer service

Cash handling

Attention to detail

Interpersonal skills

Communication

Education

High School Diploma or GED

Job description

Mechanics Bank in Seattle is seeking a Customer Service Representative to join our on-site team. You will handle routine teller transactions, assist customers with deposits, withdrawals, and transfers, and support branch operations with accuracy and courtesy.

The role emphasizes high-quality service, referrals for additional products, cash balancing, compliance with banking regulations, and teamwork in a busy branch environment.