Bank Teller & Customer Experience Specialist

mechanicsbank; Seattle (WA); On-site; USD 39,000 - 56,000; Full time

Job summary

Mechanics Bank in Seattle is seeking a Customer Service Representative to join our on-site team. You will perform basic to moderately complex banking transactions, deliver high-quality service, and support customers with account maintenance and referrals for additional products.

Responsibilities include processing deposits and withdrawals, reconciling cash, and ensuring compliance with bank policies. Excellent interpersonal skills and attention to detail are essential for success in this role.

Qualifications

• High school diploma or GED required; additional coursework in banking is a plus.
• Experience in customer service and cash handling in a banking environment preferred.
• Strong attention to detail and accuracy in processing transactions.
• Knowledge of bank deposit products and services is beneficial.

Responsibilities

• Process routine to moderately complex teller transactions per policies and security guidelines.
• Assist customers with deposits, withdrawals, checks, transfers, and account inquiries.
• Balance cash at shift end and monitor for discrepancies or red flags.
• Provide referrals for products and services and educate customers on banking technology.

Skills

Customer service

Cash handling

Banking knowledge

Sales

Regulatory compliance

Education

High School Diploma / GED

Job description

Mechanics Bank in Seattle is seeking a Customer Service Representative to join our on-site team. You will perform basic to moderately complex banking transactions, deliver high-quality service, and support customers with account maintenance and referrals for additional products.

Responsibilities include processing deposits and withdrawals, reconciling cash, and ensuring compliance with bank policies. Excellent interpersonal skills and attention to detail are essential for success in this role.