Bank Teller & Customer Service Specialist

mechanicsbank; Seattle (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

Mechanics Bank in Seattle is seeking a Customer Service Representative to join our team on-site. You will perform basic to moderately complex banking transactions, deliver a high level of service, and help customers with account maintenance and product referrals.

The role emphasizes accuracy, attention to detail, compliance with banking regulations, and teamwork across branches. Travel is minimal, and successful candidates have at least one year in banking and customer service.

Qualifications

• High School Diploma or GED required.
• 1 year of banking experience preferred.
• 1 year in customer service and cash handling required.
• Excellent interpersonal skills and attention to detail.
• Ability to work independently and as part of a team.
• Ability to refer customers to additional products and services.

Responsibilities

• Process routine teller transactions and assist customers.
• Balance cash and maintain cash handling procedures.
• Provide in-person and phone-based customer service.
• Identify customer needs and refer to appropriate products.
• Support branch operations and compliance tasks.

Skills

Interpersonal skills

Attention to detail

Customer service

Teamwork

Decision making

Communication

Education

High School Diploma or GED

Job description

Mechanics Bank in Seattle is seeking a Customer Service Representative to join our team on-site. You will perform basic to moderately complex banking transactions, deliver a high level of service, and help customers with account maintenance and product referrals.

The role emphasizes accuracy, attention to detail, compliance with banking regulations, and teamwork across branches. Travel is minimal, and successful candidates have at least one year in banking and customer service.