Bank Teller & Customer Care Specialist

Mechanics Bank

Seattle (WA)

On-site

USD 29,000 - 44,000

Full time

6 days ago

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Benefits offered by this job

Health benefits

Paid holidays

Retirement plan

Job summary

Mechanics Bank is seeking a Customer Service Representative to join our on-site team in Seattle. You will handle routine teller transactions, customer inquiries, and account maintenance with a focus on accuracy and compliance.

Role requires strong interpersonal skills, cash handling experience, and the ability to referrals for additional products and services. Extensive benefits and opportunities for growth are offered by Mechanics Bank.

Qualifications

High School diploma or GED required; further experience may substitute.
Minimum 1 year banking environment experience preferred.
1 year customer service and cash handling in a customer-facing role required.
Excellent interpersonal skills and attention to detail.
Ability to work independently and as a team.
Basic knowledge of bank deposit products and services.
Ability to refer customers to appropriate banking products.

Responsibilities

Perform routine teller transactions including deposits, withdrawals, check cashing, and transfers.
Provide exemplary customer service in person and over the phone; educate customers on banking products and technology.
Maintain cash balance and review transactions for accuracy and security.