On-Site AV Technician & Conference Solutions Specialist

EMC Insurance Companies; Des Moines (IA); On-site; USD 56,000 - 85,000; Full time

Job summary

EMC Insurance Companies in Des Moines, IA is seeking an AV Support Specialist to configure, deploy, and maintain AV, conferencing and collaboration technologies within the Corporate Office. You will work with Event Coordinators and IT teams to plan and support meetings, events, and presentations.

Responsibilities include setting up, testing, and supporting AV hardware and software, coordinating online and hybrid events, and ensuring reliability across platforms.

Qualifications

• Associate degree in technology related field or equivalent experience.
• Two years IT/AV support or related experience.
• Bachelor’s degree preferred and four years of AV experience may be considered for higher level.

Responsibilities

• Set up, test, and support AV equipment and conferencing platforms for meetings and events.
• Coordinate online and hybrid events with technical moderation as needed.
• Test equipment, platform updates, and new functionality.
• Maintain AV documentation and knowledge articles; provide training on conference room tech.

Skills

AV knowledge

M365

Analytical skills

Documentation

Customer service

Teamwork

On-call availability

Travel readiness

Education

Associate degree in technology related field

Bachelor’s degree preferred

Tools

AV hardware/software

Job description

EMC Insurance Companies in Des Moines, IA is seeking an AV Support Specialist to configure, deploy, and maintain AV, conferencing and collaboration technologies within the Corporate Office. You will work with Event Coordinators and IT teams to plan and support meetings, events, and presentations.

Responsibilities include setting up, testing, and supporting AV hardware and software, coordinating online and hybrid events, and ensuring reliability across platforms.