On-Site Assistant Community Manager

Rose Associates Inc.; New York (NY); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Significant incentive pay

Full benefits package

Job summary

Rose Associates is seeking an Assistant Community Manager for multifamily properties in New York City. You will support the Community Manager in day-to-day operations, resident relations, and administrative tasks to ensure vibrant communities.

The role requires on-site presence, weekend availability, and a NY real estate license (or ability to obtain within 120 days). The company offers a competitive annual salary with opportunity for incentive pay and full benefits.

Qualifications

• Bachelor’s degree in business, marketing, real estate, or finance is preferred.
• Minimum of 3 years of multifamily leasing or assistant community management experience.
• Proficiency with computers. Familiarity with community management software including Microsoft Office, iLuvLeasing, RentCafe, Yardi.
• Technical knowledge of building operations and maintenance.
• Understanding of marketing, budgeting, and reporting.
• New York State real estate license or ability to obtain within 120 days; license must be registered with Rose Associates on hire.
• Work authorization required.
• Available to work weekends.

Responsibilities

• Address resident requests, complaints, and inquiries.
• Draft and distribute resident communications.
• Foster relationships among residents, management, and staff.
• Assist in analyzing income and expense patterns, budgeting, and accounts payable/receivable; file compliance paperwork.
• Prepare monthly reports and ensure delinquency below 0.5% of GPR.
• Coordinate Move In/Move Out, collect insurance certificates, and process security deposits.
• Assist with data entry in the online work order system and support post-move out walk-throughs.
• Collaborate on renovations or CapEx projects; obtain vendor estimates and review contracts.
• Conduct leasing demonstrations; monitor renewals and manage lease administration.
• Assist in lease enforcement and reviewing applications.
• Maintain competitive marketplace intelligence for sales, marketing, and occupancy goals.
• Supervise resident retention programs; coordinate with internal departments.
• Be available for after-hours emergencies; ensure insurance requirements are met.
• Must be on-site and able to move throughout the building; strong communication with tenants, staff, vendors, and visitors.
• Able to ascend/descend stairs and adapt to varying environments.
• Position may involve duties outside normal responsibilities.

Skills

Communication skills

Education

Bachelor’s degree in business, marketing, real estate, or finance

Tools

Microsoft Office

iLuvLeasing

On-Site

Elise AI

RentCafe

Yardi

Job description

Rose Associates is seeking an Assistant Community Manager for multifamily properties in New York City. You will support the Community Manager in day-to-day operations, resident relations, and administrative tasks to ensure vibrant communities.

The role requires on-site presence, weekend availability, and a NY real estate license (or ability to obtain within 120 days). The company offers a competitive annual salary with opportunity for incentive pay and full benefits.