Assistant Multifamily Community Engagement Coordinator

Rose Associates; New York (NY); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Significant incentive pay

Full benefits packages

Job summary

Rose Associates is seeking an Assistant Community Manager to support the Community Manager across day-to-day operations, resident relations, and administrative tasks at our New York multifamily communities.

The role includes leasing demonstrations, budget tracking, inspections, Move In/Move Out coordination, vendor management, and ensuring service standards; weekend availability is required. Annual salary range is $75,000–$85,000 with significant incentive pay and full benefits.

Qualifications

• Bachelor’s degree preferred in business, marketing, real estate, or finance.
• Minimum of 3 years of multifamily leasing or assistant community management experience.
• Proficient with community management software: Microsoft Office, iLuvLeasing, On-Site, Elise AI, RentCafe, Yardi.
• Knowledge of building operations, budgeting, and reporting.
• Valid NYS real estate license or ability to obtain within 120 days; license must be registered with Rose Associates.
• Weekend availability (Saturdays and Sundays).

Responsibilities

• Address resident requests, complaints, and inquiries in line with contractual obligations and standards.
• Liaise between ownership and residents, including drafting and distributing resident communications.
• Foster positive relationships among residents, management, and building staff.
• Assist in analyzing income and expense patterns, budget forecasting, and accounts payable/receivable.
• Prepare monthly reports and monitor delinquency below 0.5% of GPR.
• Coordinate Move In/Move Out, collect insurance certificates, and process Move Out Reports.
• Assist with data entry in online work order system and post-move out walk-throughs.
• Collaborate on renovations or CapEx projects, obtain vendor estimates, and review contracts.
• Conduct leasing demonstrations, monitor leases, and enter information into PM systems.
• Assist in lease enforcement, including applications and inspections.
• Maintain competitive market intelligence to support occupancy and retention goals.
• Supervise resident retention programs and collaborate with internal departments.
• Be available for after-hours emergencies and ensure insurance requirements are met.

Skills

Communication skills

Organizational skills

Customer service orientation

Education

Bachelor’s degree in business, marketing, real estate, or finance

Tools

Microsoft Office

iLuvLeasing

On-Site

Elise AI

RentCafe

Yardi

Job description

Rose Associates is seeking an Assistant Community Manager to support the Community Manager across day-to-day operations, resident relations, and administrative tasks at our New York multifamily communities.

The role includes leasing demonstrations, budget tracking, inspections, Move In/Move Out coordination, vendor management, and ensuring service standards; weekend availability is required. Annual salary range is $75,000–$85,000 with significant incentive pay and full benefits.