On-Site Administrative & Customer Service Associate

Clecem; Ohio; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision, and Rx

Health Savings Account (HSA)

Employer-paid life insurance

Employee Assistance Program (EAP)

Paid vacation and holidays

403(b) retirement plan

Job summary

The Catholic Cemeteries Association of the Roman Catholic Diocese of Cleveland seeks an Administrative Assistant/Customer Service Associate at All Saints Cemetery, 480 W Highland Rd., Ohio. You will assist customers in person, by phone and email, process orders, and maintain records to support daily office operations.

This non-exempt hourly role pays $18.00–$22.00 per hour, Monday–Friday 8:30 a.m.–4:30 p.m., with rotating Saturdays.

Qualifications

• High School Diploma or GED required; data entry/office experience preferred.
• Proficient in Microsoft Office 365 (Outlook, Excel, Word).
• Working knowledge of database software.
• Exceptional attention to detail.
• Ability to work on-site, including some Saturdays.

Responsibilities

• Greet and assist customers at the counter, via email and telephone.
• Process and record merchandise orders.
• Provide exceptional customer service with all interactions.
• Compile and maintain records of business transactions and office activities.
• Perform filing, typing and records management.

Skills

Data entry

Office administration

Microsoft Office 365

Attention to detail

Independent work

On-site Saturdays

Electronic typewriter

CRM/Database learning

Time management

Oral and written communication

Safety compliance

Education

High School Diploma or GED

Tools

Database software

Contact Management System

Job description

The Catholic Cemeteries Association of the Roman Catholic Diocese of Cleveland seeks an Administrative Assistant/Customer Service Associate at All Saints Cemetery, 480 W Highland Rd., Ohio. You will assist customers in person, by phone and email, process orders, and maintain records to support daily office operations.

This non-exempt hourly role pays $18.00–$22.00 per hour, Monday–Friday 8:30 a.m.–4:30 p.m., with rotating Saturdays.