Administrative & Customer Service Associate

The Catholic Cemeteries Association of the Roman Catholic Diocese of Cleveland; Little York (OH); On-site; USD 25,000 - 30,000; Full time

Job summary

The Catholic Cemeteries Association of the Roman Catholic Diocese of Cleveland is seeking an Administrative Assistant/Customer Service Associate to provide compassionate help to families, visitors, and staff. You will handle in-person, phone, and email inquiries, process orders, and maintain accurate records to support daily operations.

The role requires attention to detail, professionalism, and the ability to manage multiple tasks in a courteous, respectful manner.

Qualifications

• High School Diploma or GED required; 1–3 years data entry/office admin experience preferred.
• Proficient in Microsoft Office 365 applications (Outlook, Excel, Word).
• Working knowledge of database software.

Responsibilities

• Greet and assist customers at the counter, via email and telephone.
• Process and record merchandise orders.
• Provide exceptional customer service with all interactions.
• Compile and maintain records of business transactions and office activities.
• Perform filing, typing and records management.

Skills

data entry

office administration

Microsoft Office 365

communication

multi-tasking

detail orientation

Education

High School Diploma or GED

Tools

Outlook

Excel

Word

Database software

Job description

The Catholic Cemeteries Association of the Roman Catholic Diocese of Cleveland is seeking an Administrative Assistant/Customer Service Associate to provide compassionate help to families, visitors, and staff. You will handle in-person, phone, and email inquiries, process orders, and maintain accurate records to support daily operations.

The role requires attention to detail, professionalism, and the ability to manage multiple tasks in a courteous, respectful manner.