On-Site 3D Printer Field Technician

TriMech; Bedminster Township (NJ); On-site; USD 60,000 - 65,000; Full time

Job summary

TriMech Solutions is seeking an experienced Field Service Technician to support Stratasys 3D Printers and provide on-site installations and maintenance. You will coordinate repair solutions between Stratasys and clients and travel to sites as needed.

You will work with multiple 3D printer technologies, including Stratasys systems, and must have electro-mechanical repair experience and strong communication skills. A valid driver’s license and willingness to travel are required.

Qualifications

• High school diploma or equivalent.
• Experience in industry or equivalent.
• Ability to travel up to 3-4 days per week, including overnight stays.

Responsibilities

• Provide technical support and explicit instructions for Stratasys 3D Printers and Stratasys’ branded products.
• Perform and support clients with issues related to: Technical support/troubleshooting for 3D Printers.
• Annual Preventative Maintenance Visits as needed.
• Installation of new 3D Printers.
• Provide guidance and problem solving for 3D Printer related issues for TriMech’s clients.
• Liaise with clients and in-house staff and partners regarding technical information as related to Stratasys and related products.

Skills

Field service experience

Electro-mechanical repair

Troubleshooting

Customer service

Communication skills

Education

High School Diploma or equivalent

Tools

3D Printer servicing tools

Job description

TriMech Solutions is seeking an experienced Field Service Technician to support Stratasys 3D Printers and provide on-site installations and maintenance. You will coordinate repair solutions between Stratasys and clients and travel to sites as needed.

You will work with multiple 3D printer technologies, including Stratasys systems, and must have electro-mechanical repair experience and strong communication skills. A valid driver’s license and willingness to travel are required.