3D Printer Field Technician – Stratasys Support & Install

TriMech Solutions, LLC; Voorhees Township (NJ); On-site; USD 55,000 - 75,000; Full time

Job summary

TriMech Solutions LLC is seeking an experienced Field Service Technician to support our client’s technical issues and perform on-site repair visits/installations for Stratasys 3D printers.

You will handle preventative maintenance visits and coordinate repair solutions between Stratasys and clients, supporting multiple printer technologies including FDM and PolyJet. Strong electro-mechanical repair and communication skills are required.

Qualifications

• High School Diploma or equivalent.
• Experience in industry or equivalent.
• Ability to get into high security facilities.
• Electro-mechanical repair and troubleshooting experience.
• Excellent customer relations ability.
• Must have strong verbal, written and listening communication skills.
• Must have the ability to work in a busy environment and be adaptable to an ever-changing daily/weekly schedule of tasks.
• Ability to travel as much as 3-4 days/week including overnight stay on occasion.
• Must be a self-starter that needs little management oversight to accomplish assigned tasks.
• Must possess a valid driver's license, including a Real ID-compliant license.
• Must be able to successfully pass a pre-employment background check and drug screening.

Responsibilities

• Provide comprehensive technical support and explicit instructions for Stratasys 3D Printers and Stratasys’ branded products.
• Perform and support clients with issues related to 3D Printers.
• Annual Preventative Maintenance Visits as needed.
• Installation of new 3D Printers.
• Provide guidance and problem solving for 3D Printer related issues for TriMech’s clients.
• Liaise with clients and in-house staff and partners regarding technical information as related to Stratasys and related products.

Skills

Electro-mechanical repair

Troubleshooting

Customer service

Technical communication

Driver's license

Education

High School Diploma or equivalent

Job description

TriMech Solutions LLC is seeking an experienced Field Service Technician to support our client’s technical issues and perform on-site repair visits/installations for Stratasys 3D printers.

You will handle preventative maintenance visits and coordinate repair solutions between Stratasys and clients, supporting multiple printer technologies including FDM and PolyJet. Strong electro-mechanical repair and communication skills are required.