On-Shift Leader: Retail & Donor Experience

goodwillmiddletn

Bellevue (TN)

On-site

USD 32,000 - 42,000

Full time

5 days ago
Be an early applicant
Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Goodwill Bellevue store seeks a Key Holder to lead on‑shift operations, keep the store welcoming, and support POS and donor activities. You will help manage opening and closing routines, guide teammates, and ensure a safe, clean shopping and donation environment.

This role emphasizes on‑the‑floor leadership, effective communication, and adherence to standards for merchandising, pricing, and customer service, while delivering the mission of Changing Lives through Education, Training, and

Qualifications

  • High School Diploma or equivalent required.
  • Associate's degree in business, Logistics, Supply Chain, Management, Retail Operations, or related field preferred.
  • 1–2 years of supervisory or lead experience in production, warehouse, retail, or logistics environments required.
  • Strong communication and organizational skills; ability to follow established processes and provide clear direction.

Responsibilities

  • Lead on‑duty shift coverage, support store opening and closing routines and ensure store readiness.
  • Provide visible, on‑floor leadership to guide associates and support smooth shift execution.
  • Maintain cleanliness, organization, and safety across shopper and donor areas.
  • Support POS transactions and front‑end activities with friendly service and efficient customer flow.
  • Ensure signage, pricing, fixtures, and product presentation meet standards.
  • Coach team members to engage shoppers and donors in a friendly, helpful, and respectful manner.

Skills

Communication skills
Organization
Learning processes

Education

High School Diploma or equivalent
Associate's degree in business, Logistics, Supply Chain, Management, Retail Operations, or related field

Job description

Goodwill Bellevue store seeks a Key Holder to lead on‑shift operations, keep the store welcoming, and support POS and donor activities. You will help manage opening and closing routines, guide teammates, and ensure a safe, clean shopping and donation environment.

This role emphasizes on‑the‑floor leadership, effective communication, and adherence to standards for merchandising, pricing, and customer service, while delivering the mission of Changing Lives through Education, Training, and

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

On-Shift Leader: Shopper & Donor Experience
On-Shift Leader: Shopper & Donor Experience

Goodwill Industries of Middle Tennessee, Inc. • Nashville (TN)

On-site
USD 32,000 - 42,000
Shift Lead: Shopper & Donor Experience
Shift Lead: Shopper & Donor Experience

Goodwill Industries of Middle Tennessee, Inc. • Bellevue (KY)

On-site
USD 36,000 - 48,000
Health insurance
403(b) retirement plan
Paid vacation
+4
On-Shift Store Leader & Customer Experience
On-Shift Store Leader & Customer Experience

Goodwill Industries of Middle Tennessee, Inc. • Northern (KY)

Hybrid
USD 38,000 - 42,000
Health Insurance
403(b) Retirement Plan
Paid Vacation
Key Holder
Key Holder

goodwillmiddletn • Bellevue (TN)

On-site
USD 32,000 - 42,000
Shift Lead - Shopper & Donor Experience
Shift Lead - Shopper & Donor Experience

Goodwill Industries of Middle Tennessee, Inc. • Missouri

On-site
USD 35,000 - 50,000
Health and prescription insurance
Paid vacation time
Key Holder
Key Holder

Goodwill Industries of Middle Tennessee, Inc. • Nashville (TN)

On-site
USD 32,000 - 42,000
Key Holder
Key Holder

Goodwill Industries of Middle Tennessee, Inc. • Bellevue (KY)

On-site
USD 36,000 - 48,000
Health insurance
403(b) retirement plan
Paid vacation
+4
Shift Lead: Store Readiness & Customer Experience
Shift Lead: Store Readiness & Customer Experience

Goodwill Industries of Middle Tennessee, Inc. • Franklin (VA)

On-site
USD 32,000 - 42,000
On-Shift Store Lead: Shopper & Donor Experience
On-Shift Store Lead: Shopper & Donor Experience

Goodwill Industries of Middle Tennessee • Franklin (TN)

On-site
USD 36,000 - 48,000
On-Shift Leader: Retail & Donor Experience
On-Shift Leader: Retail & Donor Experience

Goodwill Industries of Middle Tennessee, Inc. • Franklin (TN)

On-site
USD 32,000 - 42,000
Health insurance
403(b) retirement plan
Paid vacation
+3